No, we offer free shipping on all orders.

Delivery time is generally 7 to 12 business days.

Processing time is typically 1 to 3 business days.

Yes, we also deliver internationally. Delivery times may vary depending on the destination country.

Modifications are only possible as long as the order has not yet been shipped.

Orders are processed automatically. Therefore, a cancellation is only possible as long as the order has not yet been shipped. Please contact us immediately in this case.

Yes, you can track your order using the tracking link you receive in the shipping confirmation email.

If you have not received this email, please check your spam folder or contact our customer service.

Please contact us immediately and send us photos of the damaged item so we can quickly find a solution.

In addition to your statutory right of withdrawal, we offer a 30-day return policy from the date of receipt of the order. Return shipping costs are at the customer's expense.

To register a return, please use our contact form.

Please indicate:

• Order number
• Reason for return
• Photo of the product, if the item is damaged

After your return is registered, we will send you the necessary instructions and the return address.

Yes, an exchange for a different size or color is possible, subject to availability. Reduced shipping fees may apply for the new shipment.