Privacy Policy
This Privacy Policy describes how VELOR Paris ("the Site," "we," "our," or "us") collects, uses, and shares your personal information when you visit velorparis.fr, make a purchase, or communicate with us.
PERSONAL INFORMATION COLLECTED
- Contact information: name, address, phone number, and email address.
- Order information: billing address, shipping address, payment confirmation, email, and phone number.
- Customer service information: messages you send us when you contact us.
INFORMATION COLLECTED AUTOMATICALLY
- We may automatically collect certain information about your interaction with the Site, including device and browser information, network connection, IP address, and Site interaction data.
- This information may be collected using cookies, pixels, and similar technologies.
USE OF PERSONAL INFORMATION
- We use your personal information to process orders, payments, shipping, returns, exchanges, and service-related communications.
- We may also use your information for marketing and advertising purposes, where permitted.
- We use certain information for security, fraud prevention, and compliance with our legal obligations.
COOKIES
- We use cookies to ensure the proper functioning of the Site, to analyze its use, and to improve your experience.
SHARING OF PERSONAL INFORMATION
- We may receive certain information from service providers such as Shopify, which supports our store's infrastructure.
- We may share your personal information with service providers, including for shipping, payment processing, analytics, customer support, and marketing.
YOUR RIGHTS
- Depending on your place of residence, you may request access to the personal information we hold about you.
- You may request the deletion of your personal data.
- You may request the correction of inaccurate or incomplete data.
CONTACT
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at support@velorparis.fr.